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As part of the project, ALARM undertook a survey of beneficiaries after they had attended in order to gauge what benefits, if any, the sessions had given them. The survey took the form of a short questionnaire

The Survey

  1. Since attending the ALARM session(s), has your paper filing system
    1. Improved? ( )
    2. Remained unchanged? ( )
  2. Similarly, has your electronic filing system
    1. Improved? ( )
    2. Remained unchanged? ( )
  3. Have you been able to confidently dispose of records which you no longer require?
    1. Yes ( )
    2. No ( )
  4. Has this disposal of records led to you being able to retrieve important information more quickly and efficiently than before?
    1. Yes ( )
    2. No ( )
  5. Have you implemented any sort of e-mail or internet policy (if there was not one in place already)?
    1. Already in place ( )
    2. Yes ( )
    3. No ( )
  6. Have you improved computer security since attending the session(s)?
    1. Yes ( )
    2. No ( )
  7. Do you feel that your awareness of relevant legislation has been increased since attending the session(s)?
    1. Yes ( )
    2. No ( )
  8. If you hadn't already done so, did you notify the Information Commissioner as required by the Data Protection Act 1998? (please note if you are exempt)
    1. Exempt ( )
    2. Yes ( )
    3. No ( )
  9. Have you changed the way you dispose of your records since attending the sessions(s)?
    1. Yes ( )
    2. No ( )
  10. Have you made use of the beneficiary pages on the ALARM web site?
    1. Yes ( )
    2. No ( )
  11. Have you made use of the retention guidelines available on the web site?
    1. Yes ( )
    2. No ( )
  12. Have you drawn up a business recovery plan?
    1. Yes ( )
    2. No ( )
  13. Overall, do you feel that attending the sessions(s) has improved efficiency in your record keeping?
    1. Yes ( )
    2. No ( )
  14. Do you feel that attending the session(s) has improved profitability or productivity in any way?
    1. Yes ( )
    2. No ( )
  15. Have you developed a records management policy for your organisation?
    1. Yes ( )
    2. No ( )
  16. What do you feel have been the greatest benefits in attending the sessions(s)? Place an X in the relevant boxes

(1 = no benefit 2 = fairly beneficial 3 = beneficial 4 = very beneficial)

  1 2 3 4
1: Improved filing systems        
2: More efficient retrieval of information        
3: Improved legislative compliance        
4: Increased productivity        
5: Increased staff confidence        

The results

35% of beneficiaries responded to the survey, mostly electronically. Responses to those questions which had a direct relationship with the workplace environment were as follows (in order of importance):

1= Confident disposal of records 100%
Increased awareness of legislation 100%
3 Improved efficiency in record keeping 91%
4 Quicker retrieval of important information 83%
5 Improved paper filing systems 78%
6 Improved electronic filing systems 70%
7 Different disposal methods 43%
8 Improved computer security 32%
9= Improved productivity or profitability 30%
Introduction of a records management policy 30%
11 Introduction of a business recovery plan 26%

As far as the perceived benefits of attending the session were concerned, respondents found the following either beneficial or very beneficial:

1 Improved filing systems 70%
2 Increased staff confidence 67%
3= Improved legislative compliance 60%
Efficient retrieval of information 60%
5 Increased productivity 34%

Complete results are displayed below:

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