Launch of new Instant Chat Service.

On Monday 4 July 2011 The National Library of Wales, Aberystwyth will be launching a new Instant Chat service on its website. The new service will answer simple enquiries and will be useful for those wanting a quick answer. 

The Instant Chat service is an addition to the traditional enquiries service that the Library already offers and which is administered through our QuestionPoint system. Those wishing to contact the enquiries team will be able to do so through the Library’s website and Facebook page.

Nia Wyn Dafydd, Enquiries Services Manager said:

‘Instant Chat is a new and exciting service which adds to the enquiries service which the Library offers at present. It will be another step towards making our services more accessible to our users.’

Do you have a question? Take advantage of our new service to get an answer.


Useful Links:

Instant Chat

Further Information:

Elin-Hâf, NLW Press Office 01970 632534 or post@llgc.org.uk